Please read carefully before you purchase
Trampoline Dog Beds has a strict return policy where returns are ONLY accepted in cases where the product is found to be faulty or not as described, as required by law.
Please double-check the sizing BEFORE you make a purchase and read the description fully to avoid any need for returns.
We strive to provide accurate descriptions of all our products to the best of our ability. However, there may be occasional slight variations in the received product. For instance, differences in color or fabric may occur due to availability or changes in dye lots. Similarly, design elements of an item could vary slightly from the advertised product due to manufacturer updates or availability.
Ensuring careful selection can often eliminate the need for returns. However, in the rare event that an item is faulty or significantly differs from its description, please follow these steps:
1. Contact us through our Contact Us form to get authorization. This needs to be done within 7 days of receiving the product.
2. We will send you an address and any details you might need to add to send the product. Return shipping is at your OWN cost.
3. Once we receive the item, we will offer a full refund in your designated account, repair, or replacement, as determined by us.